![]() NICE inContact named a Leader in the Magic Quadrant for Contact Center as a Service, North America (2017-2020)ģ. Gartner performed a rigorous evaluation of 13 global contact center vendors for. NICE CXone named a Leader in the Magic Quadrant for Contact Center as a Service (2021)Ģ. SAN FRANCISCO Novem Talkdesk®, Inc., the cloud contact center for innovative enterprises, today announced its recognition as a Leader by Gartner in the inaugural multi-regional 2020 Magic Quadrant for Contact Center as a Service (CCaaS). and internationally and is used herein with permission. Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. The Gartner document is available upon request from NICE Systems. as part of a larger research document and should be evaluated in the context of the entire document. This graphic was published by Gartner, Inc. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner, Magic Quadrant for Contact Center as a Service, Steve Blood, Drew Kraus, Pri Rathnayake, Pankil Sheth, 22 August 2022 Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. *NICE CXone (formerly NICE inContact) effective 2021
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